1.    Booking Confirmation:
    •    A 70% deposit is required to confirm your booking.
    •    Bookings are not secured until the deposit has been received.
    •    Payments should be made promptly to avoid scheduling conflicts.

    2.    Balance Payment:
    •    The remaining 30% balance must be paid at least two weeks before the event date.
    •    Failure to make the final payment on time may result in cancellation of the booking without a refund of the deposit.

    3.    Event Setup:
    •    A family member, friend, or designated representative must be present during the event setup to ensure the decorations meet your expectations.
    •    Once the setup is complete, no modifications, changes, or alterations can be made.
    •    If no one is present to approve the setup, the team will proceed as per the agreed-upon design, and any dissatisfaction will not qualify for refunds or changes.

    4.    Cancellation Policy:
    •    If you decide to cancel your booking, only 30% of the total payment will be refunded.
    •    The 70% deposit is non-refundable as it covers preparation and booking expenses.
    •    Cancellations made less than two weeks before the event will not be eligible for any refund.

    5.    No Refunds on Event Day:
    •    No refunds will be issued before, during, or after the event setup, regardless of circumstances.
    •    Clients are encouraged to communicate any concerns well in advance to avoid misunderstandings.

    6.    Transportation Arrangements:
    •    If you are providing your own transportation for décor items, ensure that:
    •    The vehicle arrives one day before the event to allow timely setup.
    •    The driver is available for post-event pick-up to return the items.
    •    Delays in transportation may affect setup time and overall event execution.

    7.    For Locations Outside Accra & Kumasi:
    •    Additional charges may apply for events outside Accra and Kumasi due to extended travel distances.
    •    Clients will be responsible for covering accommodation, meals, and transportation costs for the décor team if required.
    •    These charges must be settled at least two weeks before the event to ensure smooth planning.

    8.    Damage of Décor Items:
    •    If any décor items are damaged, lost, or mishandled by the client or their guests, the client will be fully responsible for the cost of replacement or repair.
    •    A detailed breakdown of repair/replacement costs will be provided where necessary.
    9.    Timely Setup:
    •    If the client is providing their own rental items (e.g., tables, chairs, or additional décor pieces), they must ensure that:
    •    All items are available and ready before the décor team arrives.
    •    Any delays in providing necessary items may result in additional charges or incomplete setup.

Contact Us

For further inquiries or clarifications, please reach out to us at:
📞 0577627418 / 0553385097
📩 management.unicoevents@gmail.com

By making a booking with us, you acknowledge that you have read, understood, and agreed to these terms and conditions.